Clear terms for the USD 99 Fix Sprint.

1. Application and contract formation

The Fix Sprint is offered only to companies and people acting for business or professional purposes outside Switzerland. The public form and email link are not an order or binding offer.

Before payment, MX Audit sends an individual order confirmation containing the seller's legal identity and postal address, agreed scope, language, total price, delivery target, these terms and the private payment link. The contract is formed when the customer accepts that confirmation by email or, after an opportunity to review and correct the details, completes the agreed payment. Stripe confirms the payment electronically.

2. Deliverable

The founding offer covers one customer-authorised domain and up to three legitimate sending services: human review of public DNS and a sanitized received-message header, exact provider-specific SPF, DKIM, DMARC and alignment changes, one post-change verification and one correction round.

It does not include ongoing monitoring, mailbox or system access, applying DNS or system changes, penetration testing, legal advice, or a guarantee of inbox placement, reputation, abuse prevention or complete security. Content, sending volume, list quality and recipient engagement are outside this fixed scope.

3. Price and payment

The global founding price is USD 99 once for the scope confirmed in writing. Orders from Switzerland are not accepted. The order confirmation states the complete amount due and expressly identifies any applicable tax or additional charge. No extra charge applies without a written scope change.

Payment is made through the individual Stripe link and is confirmed electronically. The link must not be published or reused for another order.

4. Customer responsibilities

The customer confirms that it is authorised to have the agreed domain reviewed. The domain, complete legitimate-sender list and sanitized received-message header are sent only after order confirmation and payment. Complete and accurate inputs are required for the delivery clock to start.

MX Audit does not make DNS or system changes for the customer. The customer or its administrator applies the exact changes; MX Audit then verifies the public DNS and supplied sanitized header evidence.

5. Delivery and revision

Delivery is normally within two business days after payment and receipt of all agreed information. MX Audit will promptly communicate a revised date if a delay becomes foreseeable.

One consolidated correction round is included when requested within ten business days after delivery. It covers corrections within the confirmed scope; another domain, additional sending services or materially new work require a separate agreement.

6. Cancellation, errors and refunds

The customer may cancel by email for a full refund to the original payment method until manual analysis begins. After work begins there is no voluntary cancellation right, although an appropriate partial refund may be agreed case by case.

If MX Audit cannot deliver within five business days after complete inputs and payment, and no extension was agreed, the customer may request a full refund. Material factual errors caused by MX Audit are corrected at no charge. If a documented error is not corrected within five business days after notice, the affected order is refunded. Mandatory statutory rights remain unaffected.

7. Confidentiality, liability and law

The domain, sender list, sanitized headers and work results are used only to perform the contract and are not published. Processing follows the privacy notice.

The Fix Sprint is a professional snapshot based on public DNS data and supplied evidence. To the extent permitted by law, liability for slight negligence and indirect loss is excluded and any remaining liability is limited to the amount paid for the order. Liability for intent, gross negligence and mandatory statutory claims is unaffected.

Swiss law applies. Mandatory venue rules remain unaffected. Changes apply only to future orders; the version identified in the order confirmation governs each order.